Virgin media master socket. Virgin Media Wall Socket. Virgin media master socket

 
 Virgin Media Wall SocketVirgin media master socket  The original/old incoming telephone line from the street needs to be disconnected from the old telephone master socket to avoid feeding any new phone connection from the VM hub

The quickest way is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Use a cable to connect the Green Digital Phone Socket on the back of the BT Smart Hub 2 to the Phone Socket on the Master Socket. I have had Virgin Media during the last year, but have now requested Vodafone broadband. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. Virgin Media; My Virgin Media;. For much more detail. #2. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. So in steps, it's: 1. 17/07/09 - 20:45 in Cable #1. Multi-buy: £8. This will clear the line of dial tone for a short time, allowing you to listen closely. This is how I understand the PlusNet system. Phone line - 5 mins. Before I went on holiday at the beginning of June the Landline was working fine, but now it's completely dead, and I have been unable successfully to contact Virgin to find out why. CryptoWe would like to show you a description here but the site won’t allow us. 0 Kudos. Cable TV & Virgin Media TV . There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Country. . 29-12-2022 20:58 - edited ‎29-12-2022 21:00. I went to view a new build property last night and was pleasantly surprised to see it had been cabled for Virgin Media. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. 17 Apr 2018. Regards, Steven_L. • Go to Advanced Settings > Wireless > Security. We would like to show you a description here but the site won’t allow us. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The modular isolator shown is exactly what VM currently install. Admittedly these will make more sense if you already have a basic. Other broadband queries. My new provider is 5G so I didn’t need any of the existing connectors etc. If the property has Virgin Media cabled up, it would only mean you need the Virgin services installed or connected to your property. Hub- Adapter-6core cable to phone junction box-junction box to phone socket-other extensions off phone socket- plug phones into sockets. The wiring diagram for the master socket includes the plugs, sockets, wires and colors that are used to connect the various components of the home telephone system. Condition: New. Virgin Media's Phone Master Socket. Transfer your home phone number to virgin media ireland technical information support our network build on site bringing new development connecting hub 3 extensions community 4797660 how connect old bt master nte5 avforums wiring a ethernet practical beginners guide tv v6 4k set top box review what hi fi line dead but internet still works or drops. 23/11/12 - 23:50 #14. #1. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. We only have the Open reach Master socket 5C. Virgin Media Bundles; Find a broadband package Search and filter our complete broadband package list;. Stream from Virgin Media. 2. We would like to show you a description here but the site won’t allow us. • Under Wireless Frequency 2. com. There are three cables at the back of the router. 23-08-2019 10:03 PM. We would like to show you a description here but the site won’t allow us. cable from wall. Virgin Media have used the Openreach socket to provide telephone services. Re: Moving broadband socket. 03707644) at Media House, Bartley Wood Business Park, Hook, Hampshire RG27 9UP (“Virgin Media”) by West One Technology Limited (registered no. Have tested all the wires so know which is which from hub to phone socket. Plug the cordless base station into. Finally got through, explained that since supposedly switching over from my old phone provider on Monday the phone hasn't worked. Green/White – White/Green. (Wasn’t told of the switchover and only found - 5443370. Plug the microfilter into the empty socket. Thanks for posting, welcome both to the community and also Virgin Media. Forum; Apps. The original/old incoming telephone line from the street needs to be disconnected from the old telephone master socket to avoid feeding any new phone connection from the VM hub. No, what you need to do is switch the extension wiring from the BT socket to the VM one. The box and cables may have been removed by the previous occupiers. on ‎27-10-2022 09:24. What you want is a telephone line extension from the hub to where you want the phone base unit located. I've just ordered Virgin Media cable broadband and phone. Wi-Fi boosters can help with those wireless signal dead zones around your home. If the problem goes away, then the fault lies with your wiring or devices. The Virgin Media engineer, my DIY books and all the websites tell me so! Being an enthusiastic amateur I am reluctant to ignore the rules and possibly incur a hefty cost from Virgin Media. 99 each £8. The house has the brown external junction box fitted to the front of the property on the. This article provides a detailed explanation of how the wiring diagrams supplied by Virgin can be interpreted, and how to identify which wires are connected to the Terminals in each socket type. Solved No Virgin Media Wall Socket At Installation Community 4832746. Take off the faceplate, and plug in a known working telephone straight into the socket that is behind it. I have hardwired (pins 5/2) to. The wall box may be branded with the logos of an old cable TV company (not VM). Discussion in ' Electricians' Talk ' started by Jacopo, Mar 5, 2020 . Sometimes there is no wall box, just a trailing cable. Options. Recently, following reporting a phone fault, I was forcibly switched over to the new standard for hub-based telephony (27AC). Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. VM don't use fibre inside the property. This is usually marked as Line 1. How long does Virgin Media Broadband take to activate? Discover how Virgin Media services are installed. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Lame. No, any cables within the house can be touched as much as the householder wants to touch them. I can arrange an engineer to come and relocate your router for you, this service is achargeable call out request of £25 which is added to your next generated Virgin Media bill after the request has been completed. on ‎05-09-2023 20:36. Some years ago when we got broadband on our copper wire line the WiFi signal from the router went nowhere( 100 year old stone farmhouse walls) A BT engineer somehow rerouted the incoming line to our office upstairs where we could use extenders to relay the WiFi signal. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Following the installation and verification of its functionality, you can browse the web or. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. As you are now a Vodafone Broadband customer, you will need to contact the Broadband Team, they will be able to let you know if the Master Socket can be moved and make the arrangements for the upgrade with Openreach. LincolnVoda. 5m/4. We would like to show you a description here but the site won’t allow us. You’ll then be able to use your same old phone to make. Forum Team. . 168. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. Details: The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin media) line connected to it. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Media is trialling FTTH in some areas that are not currently cabled, such as Woolhampton, Berkshire, using electricity poles to bring its superfast broadband to new areas. All I am wanting to do is to make your short adaptor cable 8m long! Surely that us a simple concept. Thanks for your post and a big welcome to the Community. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Disconnecting the ring wire at the master socket will do. Check the phone is seated in the base unit correctly & powered ON. I then unplugged the Pod and plugged it back in again and then it worked. Bare in mind that if you have to call out a BT engineer to fix this, you will probably be charged an extortionate callout fee to do so. (I did this video to help/guide new engineer as I did not find any for my self when I started. The master socket has some internal circuitry and all secondary sockets should have pins 2, 3 and 5 conected to the corresponding terminals on the master socket. Now go to your telephone wall socket (where you plug the phone into the line). This is the point where Openreach's responsibility for the line ends, and your. One of VM's methods involves fitting a phone socket next to the VM hub and joining this to the existing phone extension wiring and then using an adapter lead to 'backfeed' from the hub's phone connection into the existing extension wiring. Thread the tie through the slot/hole in the back of the faceplate. The cable wiring is the same as the Virgin Media Master socket. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and. How can I connect the cable from the FILTERED part of the master socket as I do not want to use a filter at the new point? I want to use a basic IJ11 modular socket for the new router point. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. The shelter has the brown external junction box fitted to the front of the objekt on the external living room wall (see pic). Sign in . Sunday. Jul 22, 2008. PSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. Back a step. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. Virgin Telephone Master Socket Wiring Diagram is a must-know for any homeowner or business owner looking to set up a new telephone system. For a wires-free alternative, you could use a cordless phone setup. The Virgin wall sockets just have one connector at the bottom. In response to Vikki_M. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. Hi, this video is a very quick example of how to wire up a nte5 master socket as found in the UK on BT and Virgin media telephone lines. ago. Now go to your. You will need to use an Openreach/BT master socket that has a normal BT phone line connected to the phone cabinet in the street. Master Socket Issues And Sd Tests Plusnet Community. Virgin Media; My Virgin Media; Shop; Help;. 04-11-2022 15:05 - edited ‎04-11-2022 15:17. We moved the hub upstairs to obtain better coverage but this means it is nowhere near the base unit for our phone. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. 1. If you unscrew the front of the BT master socket, put some insulating tape over the contacts and replace it, that isolates all sockets in the house from the BT line. Hi team. NTE5a Master Socket with latest IDC connection & complete with backbox (BT Virgin Media compatible) Visit the chargeline Store 4. #2. Options. How to install a microfilter. #1. Our main phone connection is downstairs near to the original location of our hub. Options. . Solved: Previously, I had BT connection so I need a wall socket. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. The test socket of the back part of the downstairs 'master' socket. Don't touch it. In response to Jonny-M. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. 1. Plug the phone cable into the microfilter's phone socket. The tech joined the Broadband/TV cable but was unable to jo. Manage Your Account. Once you have the adapter, you can use it to plug your phone into your hub. You can also identify a split socket looking at the side. Solved Remove Un Phone Line Just Cut It Virgin Media Community. If the externals are not there this needs to be reported, as a separate set of contractors will need to be bought in to re-establish the connection to the street cabinet. A Virgin Media wall socket is simply a point of entry into your home. The tech joined the Broadband/TV cable but was unable to jo. Next, connect the power cable. The SSL coax is standardised RG6 7mm cable size to fit any F-female connector. Hello all, I am trying to add a second phone point from my Virgin Media master socket. We would like to show you a description here but the site won’t allow us. Phone. I want infinity to be placed in my loft that is current. Virgin Media Prep House Rewiring Fix Community Forum I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. I’ve just moved in to my new house and the cable from my inside master socket isn’t connected in the outside box there is just two - 5199081. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. Instructions Remove the lower part of the existing Virgin Media Master socket. Thank you. 0 RatingsHow the internet works: submarine fiber, brains in jars, and coaxial [diagram] wiring diagram for virgin media Virgin media wall socket wiring diagram. Perhaps your master socket isn’t centrally located in your home, so some of your rooms are out of range of the Hub; or maybe you have an office at the end of your garden and your signal needs a boost to reach it. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. 5mm jack audio socket on the back of the V6 to the DAB input on my amplifier (as it was spare) and it sounds absolutely fine and a comparable level with the other inputs on my amplifier from the other (line level) sources so it would appear the V6. I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. After I have a BT line. Browse Virgin Media Virgin Media Community. • Login with the default login info (on base of Hub) unless you've already updated it. It will pull out from the socket. I have tried to get all 4 set up and can't make them work. Hi, I have a Virgin Media wall socket, it's the white box in Picture 1. At master socket I have the same two pairs terminating to A and B on master socket (tried swapping A and B around just incase but still no dial tone. Would an engineer be - 5259182 - 3you sign up for an engineer installation, all necessary cabling and isolators will be installed at the same time. . Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. If you have more than one phone socket connected to the same phone line in your property, the wiring from the master socket to the other extension sockets can cause interference. 5) Disconnect the incoming wire to your old master socket (to disconnect from the old VM phoneline) 6) Connect the blue with white bands (pin 2), white and blue bands (pin 5) and orange with white bands (pin 3) to the blue connector on the new master socket that you have replaced. I assume that on moving to. Any telephone wall sockets you have in the home will stop working post-switchover unless you ask VM to link the sockets to the hub's phone connection as part of the switchover process. When I moved into my house I removed the master socket for replastering and probably lost it (or thrown it away). To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. 1 4. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. If possible, I would like to get rid of this rather ugly white. You can also identify a split socket looking at the side. The new fibre phone line is designed to work with the same phones as the old copper line. 17: Community Champion. 2. #1 Hi everyone. Obi202 To Phone Extension Uk Voip Forums. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Country. We would like to show you a description here but the site won’t allow us. Call the Pre-installation and delivery team on 0800 052 1734 see if they can help - 5088726Hi, I've been trying and failing to book an engineer to come out and move the master socket from my living room and into my office at home. This example has the BT Piper logo in the top left corner. Install an nte5a bt virgin openreach etc master socket. Registration is fast, simple and absolutely free so please join our community today. Jacopo Member. This is very easy to do and will only take a couple of minutes. Fixmyline telephone and broadband engineer posts facebook 35 years to discover a faulty wired master socket plusnet community 1 in 8 out way coax cable splitter tv connector moca 5 2500mhz at affordable s free shipping real reviews with photos joom making the switch virgin media geeky story coolsmartphone andrew mabbitt on twitter so. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. Landline operators in the UK will switch every home phone in the. First, you must determine which type of socket you have in your home. I have been trying to tell BT customer service, however "compute says no" and I am. This seemed to be standard procedure for any phone fault reported. Socket. If your master socket has two sockets, like this: You must always plug your Hub into the broadband connection on your master socket. You then have a set of sockets within your house that you can wire in parallel to your cable socket. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. You should not need to disconnect the ring wire at any of the extension sockets providing you use reasonable quality UK specification ADSL. 2. Other broadband queries. Reasons to use a Wi-Fi booster . The master socket normally belongs to the phone line provider and in theory can't be moved. Engineer used 'spare pair' of blue cables for 'new' BT line. Browse Virgin Media Virgin Media Community. So, a 50 minute broadband, TV and phone. Specification wise, it's near identical with current levels with future proofing for frequencies that may be used in the future at some point. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. Winner: Tie. No Virgin Media have their own network which is separate to Openreach`s. An I-Plate cannot be installed: NTE5: Single socket measuring 85mm x 85mm with a split faceplate. If it’s a faint or intermittent noisy line try lifting the handset and dialing ‘1’. Source: herbalic79. the street is enabled for the service. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. The VM's cable for the wall is also male, Hahaha. There are 10 types of people: those. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. the problem os the series its that you. I don't longer work there. On activation day unplug your old hub and power cable. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Options. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT. The total REN (ringer equivalence number) of devices you can connect to TEL1 on the VM hub is 3. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. Pairing in AP mode and EZ Pair (on the bulbs - no option on the plugs) Turning off smart Wi-Fi/Channel Optimisation. Ethernet cable is faintly easy to hide. Join Date: Oct 2021. Getting started[diagram] wiring diagram for virgin media Virgin broadband quickstart cable isolation pack connect virginmediaMaking the switch to virgin media. The problem is the Hub is in my Study and the - 4964746. If upgrading from and old BT socket to an NTE5 connect 2 to the B leg and 5 to the A leg. This is usually marked as Line 1. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Jun 13, 2009. Forum Member. Put the cable in place and tighten the tie (see diagram below). Hi, Same problem here. 1 ACCEPTED SOLUTION. Pop the power cable into a nearby plug socket, and turn it on. Phone line - 5 mins. Solved: Help with wiring - Virgin Media Community - 4630592. No Virgin media wall socket. Andrew Ferguson, andrew@thinkbroadband. I would. Home broadband & landline. Grey/White – White/Grey. Virgin Media Prep House Rewiring Fix Community Forum. No knowing the layout of you home doing this might be less obvious than the thick VM cable. SpeedBooking an engineer is easy with Virgin Media. 5mm stereo jack to 2 phono plugs connected from the 3. Tudor. . Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. I shall have a look through my cables and see what fits. 54 each £8. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). We have a virgin media wall socket. Various cable mediums are used in modern systems to transmit data. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. hi, i am a new virgin media customer, ny broadband and tv have bothe been activated today, but my landline has not. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. We're here to help. Do not remove the PVC insulation from the wires themselves. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. But my brother had this done and he said they run a completely separate line in, presumably off the fibre. BT is initially proposing the SOGEA. A second cable, the Ethernet, to deliver the internet from the router to the computer. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. . Or if the other end of the white cable is in a more useful. Unplug the telephone from the telephone wall socket. If the sockets are already there and functioning, yo. Security matters. Browse Virgin Media Virgin Media Community. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. Sorry to hear you haven't been able to find the internal connection needed for your quick start kit. Remove all other equipment connected to telephone sockets. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. . If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. Posts: 8. Virgin Media Wall Socket Example 2. Jan 4, 2010. These are the parts I could find, they were screwed into the end on the coaxial cable. When you place your order, we'll let you know. For a wires-free alternative, you could use a cordless phone setup. OR Options. Note that if you’re dealing with a Virgin Media master socket, you may well find a block of four connectors, with numbers alongside from 1 to 6. Connecting Hub 3 To. 29/07/15 - 16:50 #1. The Bt Openreach Mk4 Socket Wiring Diagram is set up to guide users through the installation process. How to wire a phone extension from a BT Master socket UKBusiness and Residential Telephone Engineers in Uk, West Sussex, East Sussex, Sussex and HampshireThere should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Has migrated me a week early,. I am thinking of switching to Vodafone which I know will use the master socket for their connections. Account - Mobile. )In this video, I am showing the sta. Faceplates after second visit. socket. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Installing Virgin Media Wires. 3 weeks ago. I would like to have the phone downstairs. Registration is fast, simple and absolutely free so please join our community today. log into hub3 - 192. Your wiring is then disconnected from the network, and can cause no mischief. To progress with your broadband switch from Plusnet to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. If your Virgin Media cable’s cut. Ultrafast Broadband. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and home phone handset. The cable could be hidden within, or behind, furniture. A third lead from the back of the router. #3. Socket openreach trafalgarNew customer Virgin broadband hgr marketoraclePoweline diagram. Master socket. Hi Rob Our master socket is in our front room physically. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Re: new VM socket. So I now have 100Mbps broadband and phone over broadband. Hi @baralasmi, Thank you for your post and welcome to our community forums. • If you are coming from Virgin Media or getting a new broadband service, you can set up your Sky Hub on your activation date and then wait forOptions. The modular isolator shown is exactly what VM currently install. After I have a BT line. Which was great as that is in a better location than my master Socket was. Turn on and start the hub. 1 [or 192. This is an NTE5 master socket with a removable lower plate that can be used with an ADSL faceplate or an I-Plate. Virgin Media Quickstart set up. 19 minutes ago. Plug the telephone lead into the. on ‎03-08-2020 18:05. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). Phone. 168. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. The wall box may be branded with the logos of an old cable TV company (not VM). What I didn't expect (And was an even more pleasant surprise) was that the bedrooms and living room all had Ethernet sockets in them, with a Virgin Media logo on a (otherwise empty) plate next to them. From there, you can book a service engineer and have them come out to assist you with either repairing your faulty Virgin Media wall socket or installing a new one for you. Therefore I'm trying to make sure it isn't something simple internally. If you transfer your broadband and phone to Virgin Media, you’ll pay line rental of £19 a month even if you get VoIP via the hub 3. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. Tudor. Make a.